He wanted to finalize the deal, but I had no contract.

I knew I needed a new furnace, and I couldn’t wait for the HVAC technician to show us what he had for us. He said he had several different furnaces that would be perfect for us, but he had to go back to the shop and get all the paperwork. When he showed up the next day, he was showing us a furnace that looked like the one we had, but it was smaller and more compact. He told us it had a higher efficiency rating, and could save us up to 25% on our fuel usage, than our old furnace. He showed us the stats, which impressed both my husband and I. We then talked about a humidification unit that went with the furnace. We wouldn’t have a need for humidifiers with the furnace, since the humidification was built in. The furnace was said to be more quiet than the old unit, and he told us it was one of the best they had in their shop. I liked the furnace he showed us, but I also wanted to talk about other furnaces. We had hoped to hear about heat pumps, geothermal heating, and other things like that, but all he showed us was a new furnace. Before he left, he said he wanted to finalize the deal and get the order placed. I didn’t even have a contract, so I wasn’t sure how he was going to finalize a deal or a sale. My husband told him we needed a second opinion and wanted to talk to someone else about our options before we finalized anything.

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