The company I worked for, which was a contact center for a mobile lending app, was next to the most popular and highly reputable cooling and heating business.
The irony of this situation is that when our commercial air conditioner plan broke down, I had to stay away from the office for an entire three days waiting for the air conditioner reps that are literally located next door. This was no fault of the air conditioner business. This was peak season, it was Springtime, when all homeowners were rushing to have their heating and cooling unit go through the Heating and A/C service plan to get them ready for Summer. All the cooling experts had been booked and we could only get one available after three days. One morning, the companys from the home comfort business next door came to our building to examine the hybrid Heating and A/C plan at the office. They found that the issue was a broken pipe that has leaking oil used by the quality a/c. The heat exchanger was also full of rust and needed to be upgraded and new batteries for the programmable thermostat. The quality Heating and A/C unit was delivered and the companies were able to upgrade the components and they also inspected the unit. They recommended the management at our company consider embedding the smart Heating and A/C to the main unit for extra efficiency, even though it took a long time to service the unit, the businesses were extremely efficient and managed to finish the job within four hours. Faster than they tested my ductless mini split unit at home. The two of us were back to work on the fourth day and we, luckily, did not have to recover a lot as we had been working from home.