There is nothing more exciting than the first snowfall of the season, unless it is the first real snowstorm of the season. Excitement comes in several forms whether it is the excitement of opening gifts for Christmas or a birthday or the excitement of events that could be a awful situation. Being an Heating plus A/C worker plus Heating plus A/C supplier owner, I appreciate the flurry of excitement that comes with the first snowstorm. I have those people who have been putting off having their furnace or other heating equipment cleaned plus prepared for winter. They want us to put them ahead of our true emergencies because they are gleeful over the system of possibly going without heating while it is snowing. All of us also get the excitedly unhappy people who call because they are afraid their worker has not done a good task with the maintenance of their furnaces. I worry about some of the elderly people who don’t get gleeful about anything until the emergency strikes. I try to instill it into our workers that if someone calls for an elderly couple without heat, I would like them to try to supply that call a priority. My parents are elderly plus I would like to suppose that if something were to happen to their heating that someone would get to them as soon as possible. I have seen too several disasters with elderly people because they are proud plus suppose they are able to get through anything without any help. I believe that as an Heating plus A/C worker plus supplier owner, I have a responsibility to take care of those who have taken care of us.